Croissant Egg Sandwich
One of our more popular breakfasts- Croissant Egg Sandwich with Homemade Raspberry Jam

Services

The goal for bed and breakfast consulting service is to help you be successful. Our consulting services are based on having brought our two bed and breakfasts on Cape Cod from bankruptcy to profitability, meanwhile earning top-rated national reputations.  We will help you create and refine your brand, improve your reputation and and complete a marketing strategy that leads to success. Our consulting services combine a broad range of talents with a passion for small businesses.  All parts of your business need to work together, and we can help you build this by filling in missing pieces to create a brand and reputation that brings you to your goals.    Our experience includes:

  • Success in creating unique and fun marketing strategies that strengthens your brand
  • Knowledge of how to consistently monitor and change your SEO and pay per click campaigns including A/B testing
  • Creating engaging social media that reaches new guests as well as keeping your repeat clientele coming back
  • Photography/videography services for web site and social media; creating iconic shots of your property and area.  You own this photography and can use it for all of your social media and website purposes.
  • Skills of a retired furniture buyer/decorator to update your rooms and common area affordably and consistent with your brand
  • Skills of a retired caterer and cookbook publisher to enhance your breakfast, appetizer and afternoon tea recipes
  • Past experience in creating spa and destination elopements/wedding at your inn
  • Mechanical engineering background to evaluate internal mechanics with heating, air and plumbing issues.

Our business philosophy is simple, helping you succeed.  We have continued to follow and stay up to date with hospitality and travel related trends, are willing and able to create and try new techniques and directions, love working with people in the industry and most importantly enjoy the process. We have a deep love of the hospitality industry and are here to help you bring your property to new levels.

Redecorated room at the Captain Freeman Inn

Our monthly service packages are structured at three levels. If you are starting your hospitality business or are ready for a major makeover, we recommend the “Exclusive package” for the first year to get your web site, marketing, pricing structures, property pictures and operations in order. Afterwards, switching to our “Signature” or “Essential Packages” and concentrating on consistent marketing/branding/social media of your business may make sense. Individual customized packages can be created depending on your needs.

Essential Package-
Focusing on the basics of increasing your organic traffic for new guests and engaging your repeat guests to return through social media, e-mail blasts and blogging using stock photos or pictures provided by innkeeper

Initial set-up fee- $250 which will include 2- 2 hour Zoom sessions. The first meeting will discuss both long and short-term goals while reviewing current social media and web site design. A review of your SEO and web reputation will be prepared prior to the first meeting.  The second meeting will include a marketing strategy with a quarterly marketing calendar in place with suggested packages or promotions. 

Monthly Review Calls will touch base to review the success of the marketing campaigns

Monthly Marketing Campaign will include 1-e-mail blast, 3 blog posts, 4 social media posts on Instagram and Facebook and 2 Pinterest Boards using stock photos or pictures passed on by innkeeper

Room photography

Signature Package-

With this package we will visit your inn once a month to expand your marketing presence with creative social media campaigns using high impact photography, packages and expanded blogging of your area. It also includes continual monitoring and updates to your web site and room rate evaluations.

Initial set-up fee – $500 which will include 2- 4-hour sessions at your inn. The first meeting will discuss long and short-term goals while reviewing current analytics, social media, and web site design. The second meeting will include a marketing strategy with a quarterly marketing calendar in place, web site guidance, pricing strategy with bookings and rate history reviews.  Photos of the inn and local attractions will be acquired at both initial meetings 

Monthly visits will include new photography, revenue monitoring, monthly ROI reporting, direct booking strategies, review of social media campaigns and Paid Strategy ROAS  (return on ad spending).

Bed and Breakfast consultants going over statistics with a pair of sunglasses in the foreground

Exclusive Package-

With this package we will visit your inn twice monthly taking pictures, discussing current social media campaigns, strategize for photo shoots and using live models or videography if desired. Each month’s go-to action can also include menu planning, decorating changes or inn projects. Several Zoom meetings can be scheduled in-between to achieve each month’s goal. With support and guidance, we will treat your properties success as if our own.

Initial set-up fee – $500 which will include 2- 4-hour sessions at your inn. The first meeting will discuss long and short-term goals while reviewing current analytics, social media, web site design and planned improvements to the inn. The second meeting will include a marketing strategy with a quarterly marketing calendar, web site guidance, pricing strategy bookings and rate history reviews with project management details. 

Monthly Review Calls/Visits- will include revenue monitoring, monthly ROI reporting, direct booking strategies, review of social media campaigns, Paid Strategy ROAS and project updates.

Bi-monthly review calls/Visits- will touch base to base to review the success of the marketing campaigns or any operational concerns.

Monthly Marketing Campaign will include: 1-e-mail blast, 6 blog posts, 10 social media posts on Instagram and Facebook and 4 Pinterest Boards using fresh photography of your inn and area.

With this package we can also mentor and help orchestrate bathroom remodels, menu updates, vendor sourcing, décor changes and updates to the inn’s mechanics.

We also offer hourly consulting service if you just need a segmented time to talk through some new decisions or need a sounding board from experienced innkeepers. Our consulting services may include both Donna & Byron for this hourly fee our just one, depending on the subject matter to be discussed.